My name is Lauren and I'm the owner of OrangeStar Pet Care based out of Winchester, VA. OrangeStar Pet Care is both licensed and insured! My Story: I'm an Army veteran who managed automotive logistics for over 15 years in the private sector and I began my journey as a pet care professional because I wanted a career experience where I could connect with people on a more personal level. My main focus has been to give pets the same care they receive when they're in their family's care while providing exeptional customer service. I am proud to say our specialty is keeping pet's routine as routine as possible unless the family requests a more adventurous experience. Punctuality is a top priority! I regularly talk to pets I care for out loud just like I talk to friends and family because pets are family too! I have also focused on the ability to understand how pets communicate and express their needs. They will tell you exactly what they need and want if you just look and listen. That type of experience is priceless and a "must have" tool for anyone who cares for your pet... just like the way you care! We have experience with birds, fish, guinea pigs, rats, mice, rabbits, lizards, snakes, cats, dogs, chickens, goats, cows, and horses. The OrangeStar pet care team is rapidly growing with Natalie, Raechyl, Angie, and Carl being the newest members to join the care team. If I do not have the availability in my schedule to help with your request personally, I can refer you to another vetted pet care professional, so, be sure to reach out so we can discuss what you need! We are looking forward to hearing from you! We have schedule flexibility so please don't hesitate to reach out if you need last minute or unexpected care. We always treat your pets and your home as we treat our own! Our care team is trained to observe security protocol and pay special attention to anything that may be out of the ordinary during a visit with your pet or your home and communicate that to you immediately. We include an entire check sheet of bonuses for clients that book overnight!