Have never seen a dog or cat that did not gravitate to Laura. Her tone and manor speaks louder than a dog's bark ...but it is soft and reassuring on approach and welcoming on acceptance by God's creatures. I have watched her 'walk' these four legged wonders and they respond to her every command, verbal and physical. Firm and gentle commands ... all she needs. I watched her handle one dog in particular. Dog always ...yes, always ... leads the pack takes the owner on runs. The human runs after the dog! Same dog with Laura walks at her side, trots at her side, and sleeps at her side. Amazing. Shepard to Maltese ...they love her. Did I mention, walking is her passion? I have known Laura for decades. She is dependable ... does what she says she will do and is always timely.