The last person we used from Rover was not very good so we were kinda worried using Rover again. This was our first time using Kelsey. She was awesome. Both of our dogs are seniors and have health issues. Our oldest dog has arthritis and requires pain meds, but may need more or less depending on activity level. She sometimes also refuses to eat while we are gone. We gave Kelsey some tips to gets our oldest dog to eat. Our second dog is almost scared or everything so we were worried about how she would react to a new person. Kelsey was awesome. When we came home, our nervous dog would go to Kelsey and let her love on her even though we had just gotten home. Our oldest dog who sometimes refuses to eat, Kelsey went above and beyond all of the things we told her to try. When we got home, our older dog looked beautiful and had not lost any weight. Usually when we get back from vacation, she has lost so much weight we can see her spine and sometimes her ribs because she wont eat. Kelsey took the time to figure out how to work with each of my dogs to keep them happy and healthy.