I provide regular updates, including texts and/or written visit summaries. I am very detailed in the information I gather as I prepare to provide services. A few service and billing specifics: When providing care for animals in my home, there is a limit of 2 pets (besides mine) at any given time. I must require all the same documentation as a groomer like Pet Palace in order to host client pets. I also provide pet sitting services outside of my home so may not be home full time. I work with my clients pertaining to scheduling so as to ensure all of our furry family members receive the care they need, whenever they need it. From basics like keeping the water bowl full to administering medications. All possible effort will be to adhere to a window of up to 30-60 minutes of target visit time, and genuine care will be taken to ensure your pet is given the full visit length requested. Medical needs will always be strongly prioritized. In the event that purchases must be made on your behalf, they will first be discussed with and approved by you and then billed as straightforward service fees along with receipts. Conservation will always be my goal while adhering to your specific care instructions. Any remaining supplies will be sent home with your pet(s). Excluding extenuating/unforeseeable circumstances: mileage accrued in relation to booked pet care, in excess of 30 miles from my home and back upon conclusion of a scheduled job, will be billed at a rate of 35 cents per mile. Gratuities are never required nor expected, but are greatly appreciated.