Another fantastic stay for our pups with Kayla and her family! Thank you Kayla!

As is any pet parent, I was nervous about leaving my pets while we traveled. I had read very good reviews on the profile and so decided this would be a good fit - we even did a meet and greet beforehand where the pups got along splendidly. When we arrived to drop off the pups, the house was very messy and I worry one of my pups might have gotten into something left on the ground etc. While she was very communicative leading up to the visit, I struggled to get more than a “they’re doing ok” during the days we were gone or even a picture update. Additionally, I had left her with a certain amount of food appropriate for the duration of the stay. Both dogs came back with more than 70% of their food, which either means they weren’t eating or they were eating something which they were not permitted, despite the fact that I had hand written out very detailed instructions for both dogs. Additionally, one of my dogs takes medicines twice a day. If he didn’t even get his food, then I am worried as to how many days of his medicine he missed. However, the majority of the reason I am leaving such a low review is that as I was picking up my dogs, one of her daughters mentioned my dog running away. Now this is a very young girl who I don’t think would randomly lie about it. Kayla denied it of course, but the little girl was adamant that my dog had ran away and that “Mommy had caught her.” This is the very last thing you want to hear when you board your pet, and these statements were never addressed. I have used pet boarders/sitters before where they are upfront about any issue encountered. Communication during the stay was very poor and none of the issues described above were ever brought to my attention. I would not leave my dogs here again.