Prior to the booking, we established a rough schedule of care. The first day this was adhered to, but subsequently it was about half of what we discussed. During the times of care, she was fine but overall the level of service is not what I expected.

Karolina was so sweet and patient with our little Yorkie. When he was nervous about the new surroundings and wouldn't eat, she fed him out of her hand. When he wouldn't play like he normally does, she held him. Now, he's rotten. LOL