Jordan and Kyle did a wonderful job with both Skylar (our little one), and us who had not done this kind of thing before when on vacation. We had always taken Skylar to a boarding/daycare place. Even before we left, they paid close attention to what Skylar needed as well as what she enjoyed. We could tell they do love and enjoy animals as we felt they took a genuine interest in making this as good as possible for Skylar. While we were gone, they made sure Skylar took her medication, they always checked in, and we got plenty of pictures. We were gone a week and had 2 visits a day set up. They were at each one on time and stayed and gave our pup plenty of attention. We will definitely be using them again.