Jenna was super helpful and very reassuring - I felt totally comfortable leaving my 'fur-baby' with her for two weeks. She took care of everything, and the home-like treatment with lots of love and cuddles was really appreciated. Occasional pictures and updates were also really helpful. Harley seemed to really enjoy his stay with Jenna and came home looking happy and well-cared for. I think he misses his play buddy, Dexter!