Isabel is responsible, personable and good in a crisis. We left our Cardigan corgi, Hercules, in her care a year ago - she was supposed to have him for a half day, but because of a family crisis she kept the dog overnight with very short notice. She had other pets in her care but she was willing to take us on, and Hercules seemed happy and well attended when we were able to retrieve him. She worked for us on several other occasions as well, and was always prompt, loving and seemed genuinely engaged with our dog and others. Hope this helps!