Isa was absolutely AMAZING!! I was out of town and had a walker scheduled from another app who didn't show up for the scheduled walk, so my dog was stranded... and after unsuccessful attempts for their customer service to assist me, I came over to Rover and requested a walk with Isa, but with this app it wouldn't let me schedule right away, the earliest it would let me schedule was an hour and a half out... Isa immediately & kindly replied that she had just scheduled another walk for that time. I chose her because her location was very close to my house, so I told her I had a little emegency and asked if she could do the walk before her next scheduled walk, and she accommodated the request. My pup was so happy and Isa was so helpful. I would definitely reccomend her!!!