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Helen F.

Bridgend, South Wales

5.0 out of 5 stars
•36 reviews
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Heleon Dog Hotel

Pet care experience

We have been looking after dogs for 5 years and consider our guests as part of the family. We have looked after our own family dogs for many years and now concentrate on offering a perfect holiday home to other family’s pets. As we do not have any pets of our own we can offer solo boarding only taking one booking at a time. This allows us to specialise in looking after nervous dogs, young dogs, older dogs with medical needs, first time boarders and of course nervous owners! We can give dogs lots of attention and they are never left alone for very long. We enjoy long walks so can offer lots of fresh air and exercise. We live close to perfect dog walking routes. We never walk dogs off their lead. We look after most breeds of dog and any age. We are willing to consider any special requests made. Our bespoke home boarding service means that pets who stay with us have a complete home from home experience. We take time to get to know you and your pets to ensure that we provide the best service and experience that we can. We will follow your dogs routine as this will help them to settle in. We will walk dogs regularly. We never leave dogs alone for very long. Licensed with Bridgend County Borough Council for 3 dogs. Fully Insured. I am at home and look after dogs full time. I have plenty of time to give dogs lots of attention and provide all the care they need. We have no pets of our own. We have a fenced in large decking and gravel area. All dogs that stay with us will be welcome and treated as part of our family during their stay.

Reviews

Dog Boarding • Sep 21, 2023

Helen F. cancelled a booking 1 day before it was scheduled to begin.

Stuart P.
Dog Boarding • Mar 05, 2023
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Helen and Leon are superb. They one take one at a time so that they can give full attention. We received daily updates and photos as reassurance. Ivy came home super happy and calm. Recommend.

Morgan Y.
Dog Boarding • Nov 15, 2022
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Helen looked after Pip for a week while I was on holidays for a week. We had a meet & greet before the stay, and Helen was reassuring and careful to maintain Pip's routine during the stay, while providing regular updates. Thank you Helen. I'm sure I'll be in touch again.

Catherine H.
Dog Boarding • Oct 26, 2022
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Helen was marvellous, providing a real home from home for our two little dogs. They had a lovely holiday with lots of walks and cuddles. Helen sent us regular updates and photos so our minds were at ease and we could enjoy our time away without worry. We would highly recommend Helen and we will book again without hesitation.

About Helen F.

Communication

12 repeat pet parents
100% response rate
Usually responds in under an hour
Sends updates with Rover Cards

Skills

5 years of experience
Oral medication administration
First aid/CPR
Senior dog experience
Special needs dog experience
Can provide daily exercise

Home

Lives in a house
Has a fenced yard
Non-smoking household
Has no pets
No children present
Dogs allowed on bed
Dogs allowed on furniture
Potty breaks every 0-2 hours

Information Helen F. would like to know about your pet

Let me know if your dog needs medication, has a special diet. Also any fears they may have or behaviours. If you let me know their daily routine we can follow this to help dogs to settle in with us and when they return home.

A typical day

We are close to some love walking areas and the beach. We like to play with dogs if that’s what they enjoy and will follow any training you have in place for puppies.

Services

Boarding
in the sitter's home
AWAY
Drop-In Visits
visits in your home
AWAY
Doggy Day Care
in the sitter's home
AWAY
Dog Walking
in your neighborhood
AWAY

Helen can host

0 to 15 lbs
16 to 40 lbs
41 to 100 lbs
No females in heat
Takes only 1 client at a time

Helen can watch in your home

Cats
0 to 15 lbs
16 to 40 lbs
41 to 100 lbs

About Helen F.

Communication

12 repeat pet parents
100% response rate
Usually responds in under an hour
Sends updates with Rover Cards

Skills

5 years of experience
Oral medication administration
First aid/CPR
Senior dog experience
Special needs dog experience
Can provide daily exercise

Home

Lives in a house
Has a fenced yard
Non-smoking household
Has no pets
No children present
Dogs allowed on bed
Dogs allowed on furniture
Potty breaks every 0-2 hours

Information Helen F. would like to know about your pet

Let me know if your dog needs medication, has a special diet. Also any fears they may have or behaviours. If you let me know their daily routine we can follow this to help dogs to settle in with us and when they return home.

A typical day

We are close to some love walking areas and the beach. We like to play with dogs if that’s what they enjoy and will follow any training you have in place for puppies.

Location

Bridgend, South Wales, United Kingdom

Helen F.'s Neighborhood
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Helen F.

Bridgend, South Wales

5.0 out of 5 stars
•36 reviews