Heather came and checked on my Greta while we were out of town. Greta is a 5 month old kitten with a severe heart problem. She has to have medicine twice a day and she hates to be alone! Medicine and her need to be around us had me a nervous wreck to leave her. I had messaged Heather before I knew she worked at PVSEC and before I knew the severity of Greta's condition. We had a trip planned way before we adopted Greta and I needed to line someone up to take care of her for a few days. I told her we were coming in with Greta to see the cardiologist because our vet was really worried about her heart which had me terrified of losing her and leaving her later in the month. Heather made it a point to go by and check on Greta during her shift the next day. She sent me pictures of Greta to show me she was okay. Obviously, I had to book Heather. She was so wonderful. She kept me posted on everything. She knew what warning signs to look for in regards to Greta's heart and she gave Greta so much love. When I was extra worried a couple times, she went right over to check on Greta for me. I knew Greta was a priority for Heather. I truly cannot put into words how great she is. If I have to leave my baby again, I want Heather to take care of her.