Hayley was wonderful and she spoiled my Frenchie, Yaya, while I was gone for 2 days. Yaya was very well taken care of and Hayley was very proactive and sent photos and updates without me asking and I could tell Yaya was enjoying her stay and making herself right at home. My dog is important to me and I spoil my dog (probably a little too much LOL) and I always worry when I travel that Yaya will be miserable and be locked up most the time but I could tell by the pictures that Hayley was treating Yaya just like I do and Yaya wasn’t just locked up all day. Hayley alleviated my natural worry when leaving her. You can’t go wrong using Hayley. I will be reaching out to Hayley first every time I need to travel.