The only reason I'm leaving one star is because there's no option for zero stars! If you care about your animals at all, DO NOT BOOK THIS SITTER. I booked her from Aug 4th - Aug 10th. Per the contract, she was to drop-in twice per day for 30 minutes each visit. Thankfully, I purchased cameras before leaving for my trip. I wasn't able to check in on her visit on the 4th because I was on a plane. However, I watched EVERY visit after that, as well as took video and screenshots of her coming and going. She would "start her visit" from my driveway. She would then enter the home, take my dogs out (two minutes was the max time they were outside for any visit), let them back in and leave. Then she would wait until the 30 minutes had passed and send me the message stating that she had ended her visit. Again I say, each visit was supposed to last for 30 minutes. For the dates of Aug 5th - Aug 8th, she was in my home for a total of 49 minutes!! Less than one hour total for four days!!!! That's a far cry from the 4 hours she should have been there PER OUR CONTRACT. Also to be noted is the fact that my dogs have not used the bathroom in the house since they were pups. One is ten years old and the other is seven. On 3 separate occasions, I saw feces on my floor because she was only letting them out for one to two minutes. The morning on the 8th, I watched her ATTEMPT to mop my floor. She took the already dirty mop that she had used on previous days and left leaning against my wall in the living room, and put water and dish detergent in my bucket. Apparently mops are difficult to use because she couldn't figure out how to wring the mop out. She proceeded to "mop" anyways. Since she used dish detergent, there was a ton of soap on the floor. So she grabbed a cup from my kitchen, filled it with water, brought it to the living room and dumped it on my floor. She then took the soaking wet mop, went over the soap on the floor, put the mop back in the dirty mop bucket, left it sitting in my living room floor (yes, with the dirty water still in it) and walked out of my house. When i messaged her asking why there was standing water on my living room floor, her response was "The dogs pooped everywhere. So I mopped" When I asked her if she knew how to wring out the mop and expressed my concerns over the water just sitting on my floor, her response was then "OK, I'll just leave the poop. Mop didn't wring out. Air dry never hurt no one" (Her grammar is as good as her mopping and dog sitting skills apparently). At that point, the conversation escalated and I let her know to cancel the remaining visits because I was already having to pay someone else to come in behind her since she wasn't doing the job she was being paid to do. To say that I am disgusted with this girl and her care of my animals would be an understatement. And then for her to react to me in the manner she did was appalling. I have reached out to request a refund in full, to which she will not reply. I plan to file a complaint with the BBB. Please, if you plan to book this girl, do yourself a favor and get cameras. Had I not done so, I never would have known how badly my animals were being neglected or how my house was being messed up. AGAIN I SAY, DO NOT BOOK HER!!!!!!!

Derricia was great to work with! She had excellent communication before and during Maverick’s stay. He’s a bit of a rowdy pup but I felt comfortable to enjoy our time away knowing he was in good hands!