Cassie is an amazing caregiver to our four legged "kids." She intuitively understands our relationship with them, and they seem to sense that quality in their reaction to her. I have seen her with dogs in sizes ranging from "tea cup" to great danes, as well as my own high energy midsize/weight (Sheltie); she is calm and loving, but able to be firm when appropriate. Cassie is very aware of the activity and dietary restrictions many dogs and owners live with, including her own dog's restrictions, and she follows those instructions carefully, thoughtfully and considerately. Ultimately, we owners have to feel our own "connection"with someone taking surrogate care of our dogs, and Cassie is personable and approachable for the owners as well as her four legged "customers."