**Q&A** Q: What age do you begin taking dogs? A: We begin taking dogs at 16 weeks as long as they are up to date on ALL rounds of their puppy vaccines. Q: What do I bring when I drop off my dog? A: We have kennels, so their food separated into ziplock bags with your pet's name (please use gallon-sized Ziploc bags or 8-10lb bags of dog food. Larger (30-40lb) bags and large containers cannot be kept on site due to limited space), medication in a weekly pill box with written instructions on amount/frequency, and a copy of recent vaccinations (a picture can also be text messaged in case printer access is difficult). Q: How will I know how my dog(s) is doing while I'm away? A: We love taking pictures of pups and will happily text you with updates! Q: My dog hasn't been able to socialize much. Is it safe to be around other dogs? A: For anxious dogs, we do require a meet and greet to assess whether our place is a good fit for your dog's needs. More often than not, we've been able to negotiate a safe and pleasant experience. Q: How many dogs will be with my dog? A: This number fluctuates! During holidays and busy seasons, we can host a maximum of 35 dogs, but on a normal day, we range from 15-20. One thing that sets us apart from other places is that we value personalized attention to dogs and strive to give dogs the type of love and care that we do for our own pups. Q: We're first timers and have a 4+ night stay coming up - how do we prepare? A: We LOVE our long term guests! If it is your first time staying with us for a 4+ night stay, we do require a daycare visit or an overnight PRIOR to the long-term booking. This is required for a few reasons - we first need to see if we're a good fit for your pup and his/her needs. Secondly, we've learned that dogs who are familiar with our home ahead of a longer stay tend to have reduced anxiety-related behaviors and enjoy a more comfortable stay. Lastly, it gives us a chance to learn more about your pup's needs and personality. Q: How do holidays work? A: During the months of July, November, and December, we do require bookings to be confirmed in the app in order to reserve a spot for these months. Clients get a full refund if they cancel by noon 3 days before the stay starts. After that, they get a 50% refund on the first 7 cancelled days and 100% refund on any days after that.

Dogs love our backyard and sniffing around! Many guests come for the first time and are in awe of the space we have for dogs to run and play!