I'm very sorry to report that we were not impressed by Brianna's care of our cats, and we would not trust her to come back. For a start, we paid her well to spend 30mins a day with our cats. We don't for a moment expect a sitter to stick to that duration perfectly, but the longest visit she made was 11mins, and the shortest a mere 5mins. Not wanting to believe the Rover app, we pulled the access log from our front door lock, which corroborated these times. We also warned her that one of our cats was initially a little shy around strangers, and separately asked her to feed both cats during her visits. She made no apparent effort to get on with the shy cat, or indeed feed him. He seemingly could have starved for all she seemed to care. Finally, we came home to find the litterbox overflowing. It did not appear to have been cleaned for at least a day, possibly not for her entire tenure. We have a robotic litterbox, too, but had specifically asked her to keep the regular one clean whilst we transition the cats over. All in all, we feel that Brianna disregarded the welfare of our pets, and did the absolute minimum required to take our money and run.

Brianna provided wonderful care to our two kitties! She was really communicative and reliable, I felt so comforted knowing our kitties were in such caring and loving hands. Thank you so much, Brianna!