Ben is amazing. During the meet and great and when I dropped her off at his house, Ben was great at making my 3 yo female pit very at ease. He has a calming confidence paired with positive praising that made her very comfortable. He was also incredible kind and flexible. I had initially scheduled for a work trip, but then had a family emergency and needed to quickly change dates and then subsequently extend the stay. Throughout it all he was very supportive and accommodating. I felt 100% confident that River would be happy and well cared for with him. If she could speak, I am sure she would say that Ben and Toby are her new best friends. Will definitely be contacting Ben first for all future pet sitting.