Ashiera is the sweetest!! Our pups loved her and she took the best care of them and our home. We will definitely be in touch.

Our meet and greet went really well, even she and I hit it off having things in common so I trusted her. As I was leaving for my flight to visit my family in California (my brother-in-law is a Marine and he, my sister, and my niece are stationed in Japan, they were made to fly to California to have her baby which has been stressful for our entire family), she told me she would be late because a dog ran away, which made me nervous but what was I going to do? I couldn't get a last-minute sitter to replace her fearing my animals would also get loose. A few days prior my dog started having loose stools. Right before I left, they started to form, which I let Ashiera know about. She told me at first her pooped seemed normal on Friday, Saturday around dinner time they were half liquid/half solid, then a few hours later she called me seeming frantic that Lulu was having diarrhea and the cats pooped on the counter? Poop? I could also hear Lulu barking and she yelled at her saying "you're being rude!". I told her at our meet and greet my dog ONLY BARKS if she has to go out, eat, or wants a treat............After we talked it through she realized the "poop" was cat vomit because it looked like food and not poop (just my luck my animals got some GI bug while I was away), so I told her look, clean up what you can, use the carpet cleaner, Febreeze, I don't care what the carpets look like because I'm getting them replaced soon. I felt horrible for her and so scared for my dog, but there was nothing I could do about it and my first instinct was to send her a $200 tip on Venmo. BIG mistake. I not only cut my trip short by one day (now she tells me her poops are solid- too late I already changed my flight), lost time with my sister who I haven't seen in two years, but she got paid for the full day of Monday even though I was coming home Tuesday morning. I texted her twice Monday morning to let her know I would be home soon (last text was 10:25 EST). When I got home I could see she did her best to clean up the poop on the carpet, yet there was an empty Sprite bottle it looks like she gave to my dog to chew on laying on the floor, a fortune from a fortune cookie next to the couch, and some weird, white crusty material near my dining room table. I had no idea what it was until I looked in my laundry room - it looked like she tried to clean something up with the Arm and Hammer Powder Detergent I had but no longer use (I only realized because the box was open). It was crusted and took me days to get off the carpet, not a small area either. Needless to say, THIS IS POISONOUS TO ANIMALS. Seriously? She had plenty of time to clean up, communicate, and perhaps give me my money back which I would greatly appreciate ($200). For someone who sells themself to be a great dog sitter, I have taken the time to reflect and am still so unsatisfied. At the end of the day, everyone is alive given my two stars...but to reiterate, I would like my $200 back.