Amber was very accommodating given the last minute request after another sitter canceled 1 1/2 days prior to me leaving on a business trip. She met with me the next day for a meet and greet. It seemed like a good fit for both of us so I booked the appointment. It has not been my first time using Rover but my first with Amber. You can imagine my reluctance with an in home sitting arrangement and giving a complete stranger a key to my home. However, Amber was very professional and respectful. She did provid feedback on the stay but my only advice to Amber is to give more frequent updates especially to get new clients. Otherwise, she would have gotten 5 stars. I recommend her to anyone looking for someone to care for their dogs.