Alivia seems like a good person. Unfortunately she cannot communicate well enough to trust (honesty was our issue) and must have far too much going on with her personal life and other jobs. I am not one to leave a review negative or positive usually, in this case, I feel others should be warned. I hired Alivia 4 times in total. All (4) times she was late, or didn't come at all. Not coming effects my schedule dramatically as I own my own business-Its why I gave her plenty of time in an arrival/drop off window. I'm writing to let anyone else know, she may (or may not) be good with animals and your pets. She lied to me multiple times and on extremely short notice. Always having a pity excuse and offering to come later. IE: we decided the night before she could care for my (very very easy Golden Retriever) He is simple, and minds and obeys. I don't have a nuisance animal or one that requires special if any attention. Each morning following, she would notify 10-45 minutes later than actual pick up time and say how sorry she was. There was always an excuse. In honesty, I gave her a lot more flexibility than most would. Since I was able to re arrange my arrival time at work ( even the very day she failed to notify me she could not come-Felt ill) I understand things happen and I fix problems all day as my primary job. I politely told her that on the 3rd time, it was getting to be too much, and I thought she should work out her various other jobs in a better way that suited her) it was at this time I was giving her one last shot. I mean, a no call no show leading to me being 3 hours late for meetings...I should ( and many others would have already) said kindly, no thanks. She is nice, but is not truthful. I cannot explain why she has so many consecutive issues, other than she is working and moonlighting to many jobs. She offers for a friend to help, she claims she has symptoms of Covid -19, which I immediately told her to go check her self out. She took 5 days to do that, caesura back with (negative results) when I know from several Doctors/Nurses and health related colleagues we are at the limit here in Utah. Essentially she could not have received a test and would not have the answer back so shortly. At the time of writing this all medical facilities are testing (and re testing) confirmed cases, and the elderly or immune suppressed. You cant walk in and ask for a swab. Regardless I felt very bad as she claims she was sick (same complaint the first day when not even a call was made to let me know). I may be a bit crazy for letting this go on 4 more visits, but this morning we had agreed to have her take care of Jack and I explained to her that out of any time period, this week I needed the utmost reliability-I give plenty of second and third chances to people as I know they truly happen in life. 26 minted after our agreed upon time this morning, Thursday 3/26, I receive a long text message that she cannot help me for two more weeks as she felt sick. Alivia either works too much, or has issues out of control to not be able to wake up properly. I feel terrible to have to leave a 1 star review, but as other pet owners, I do not recommend her at this time. Perhaps when her personal life slows down she will become more dedicated. Her dedication to Rover and it's clients its running at less than say 10%. If you have a basic need and can wait weeks and respond to "i'm not gonna make it this time" texts, she may be your best friend. another common one is -not is it ok if I come at 10- I had something come up (Seems ok to me) No, her answer is her telling you she either cant commit to what she agreed upon 12 hours before, or she has little respect for anyone. You don't tell a paying customer what you'll do after you've agreed on For other working professionals she will not. Owning my own place of work allows me (and I explained this thoroughly twice) to make my own schedule somewhat (within reason lets say) since the first day Ive looked really bad in front of multiple clients I have had meetings with which needed to be rescheduled for the afternoon, or even later in the week. I understand this is dog day care, that's why I was lenient the first few times. The problem is not the profession but the attitude and practices she works under. Alivia should,ld highly prioritize what it is she wants in life, and commit to doing what she says. Today I had super important agenda as she claimed she would be very reliable this week for me...I was wrong, she now needs a couple weeks off for another unrelated illness. The kind you only find out after asking her where and when she might arrive. She also watched two dogs at the same time, and not one, and preferred being paid outside of this site, which I regrettably did for her twice. I feel she needs to learn how to conduct her affairs in a more meaningful and accurate way, as this will follow her to any job she has. I don't know how to get a refund when I was asked to pay cash? If anyone knows, that would be helpful. I also need another sitter 3 x a week since I tried hard to like Alivia but can't respect her work quality or quantity. Im sorry Alivia, I hope this helps others understand you need some time to sort out your busy weekends, which run into weeks of unreliable care. Care is another subject -I leave that out. arguably no care I should say...

Alivia was the only one I wanted watching my dog when I'd have to go out of town. Her bond with him was so sweet and strong, I knew he was in the best of hands with her, and he loved her just as much. Every time he saw her, he couldn't wait to have her hold him. She has a huge heart and her love of animals is something very endearing and important to me. I cannot recommend her enough to help you watch your fur baby. She will always be my first choice.