This was my first time using Rover and actually my first time leaving my pets in the care of someone besides family. Alexis far exceeded my expectations. I have two larger dogs a Pitbull mix and a Husky that were on different medications. One dog is on at least five different kinds of medication and Alexis followed all of the notes exactly. She sent the cutest photos of them each visit. I was surprised that the skittish one let her get such good photos. She is a magician! She made me feel very assured. Since the medication is timed it was important for her to be punctual and she was. I truly appreciate her taking such good care of my babies. I feel much better about leaving them when I travel now. I will be using her every time!