Very nice and carding for our pets

I booked Alexandria three weeks ahead of time seemed nice. We did a meet n greet everything looked good, my puppy is a 4 month old pit mix and she said my pup would only be with her dog we agreed they got along good. She also said she was at home all day and worked from home but I don’t think that’s true. We dropped of our pup November 22 very healthy.Josie is very social with people and loves everybody Alexandria Did Not send us updates or pictures I had to ask her to send and ask how was Josie . We Left Josie for 4 nights. Friday night she texted me and said Josie was Limping and didn’t know how it happened SHE SAID IT WAS PROBABLY A STRAIN FROM PLAYING SO MUCH WE DID TELL HER BEFORE DROPPING JOSIE OFF THAT SINCE SHE WAS A PUPPY AND HADNT BEEN AROUND DOGS, TO GIVE HER BREAKS TO REST, SHE OBVIOUSLY DIDNT DO THAT PROBABLY LEFT ALL DAY IN THE BACKYARD. NOW MY PUPPY NEEDS SURGERY ON HER BACK LEG THE VET SAID IT WASNT A STRAIN LIKE ALEXANDRIA CLAIMED ALEXANDRIA ONLY REFUNDED $100 SHE TOLD US TO TELL HER HOW IT WENT IN THE VET AND IF SHE COULD HELP IN ANY WAY WE DID TEXTED HER SHE JUST SAID SORRY CALL ROVER I CANT DO NOTHING . WhAT MOST UPSETS US IS THAT OUR PUP GOT HURT WHEN WE PICKED HER UP SHE WAS REALLY THIRSTY AND WANTED TO POTTY SHE WAS CRYING IN THE CAR, WHEN WE TOOK HER OUT SHE WENT POTTY IMMEDIATELY SHE ALSO HAD SOME SCABS ON HER PAWS SEEMS LIKE SHE WAS IN THE SUN ALL DAY . BEFORE I FORGET WE DID SEND HER THE AMOUNT OF THE SURGERY AND WE ASKED IF SHE COULD HELP FOR THE DEPOSIT WE ONLY DID THAT BECAUSE SHE TOLD US TO SEND HER ANY UPDATES AND THAT SHE WOULD HELP SINCE IT WAS HER FAULT BUT THEN SHE CHANGED HER MIND. IF YOU HAVE A PUPPY DONT LEAVE THEM WITH ALEXANDRIA SINCE SHES NOT ABLE TO WATCH THEM WELL.