This sitter was contacted and one day later I received agreement that she would take our puppy. I followed up with a question quickly after her response, but then nothing…. One week later - still without a response - I messaged her when we were on our way and when we arrived about 30 minutes later. Nothing. I called—got voicemail. Two days later, I still haven’t heard from her. I then called Rover.com for a refund. They apologized, offered me a credit, and refunded my charges in full. In short, bad experience with this sitter, but a very good experience with Rover.com.

My pup is soooo energetic & happy after spending a long weekend with Alex. She is so nice and easy to coordinate with. Highly recommend!!