I may have to quit Rover because I found out the city I live in has ordinances dealing with pet boarding and kennels.

The Code Enforcement officer said they generally only enforce Codes if they get a complaint. My neighbor behind me is using the fact that he could report me as leverage to pile all his yard waste right on my fence line behind his bushes. He can't see it but it's an eyesore for my backyard. And no, I cannot afford a privacy fence. I tried talking to him about it and he said "It's my compost pile, besides you can't report me because your doggie day care is illegal." This isn't the first time he's been a jerk.

Anyway, after doing some research it appears that as long as I take only 2 dogs at a time there is enough ambiguity in the Zoning Ordinance that it would be possible for me to argue my case if I was ever cited. However... it also means my neighbor is going to have me over a barrel.

I am SO frustrated. Did the rest of you research your local laws about doing dog boarding? The more I think about this I'm actually not surprised that there are Codes against this kind of home-based business.

Oh for God's sake. Of course I know these things. Can't a girl vent a little?? SMDH.

What can I say? Canadians are smart & Americans are cheap (joking) I didn't mean to imply this is DV Sitters' fault. I'm aggravated by Rover bigshots making $$ off ALL of us & don't give a darn they threw a HUGE curve ball at their existing Sitters with no compensation while they line their pockets

AMEN! Fannie. You are 100% correct about all of this. One woman got super nasty (even AFTER I had Rover refund her 100%)... to her I say "Good riddance" I think I dodged a bullet by not boarding her dog.

You do mostly walking, correct? A boarding cancellation is entirely different.

I absolutely hate it when an Owner has to cancel. Mainly because they expect a full refund no matter what. My policy is set to Strict. I've had too many situations over my 2 years of doing Rover to leave it at that Moderate Setting.

No matter how hard I try to be professional, respectful and fair when it comes to these Cancellations the Owners LOSE it when they find out they are not getting a full refund.

I always offer to give them a 50% discount on their next stay for however many days they just had to cancel. Apparently that's not good enough. GGRRrrrr....

Am I delusional that people should realize if they are going to take up one of my spots they can't just cancel and leave me without the opportunity to replace that income?

I'm used to seeing new faces pop-up in the search with that $25 price as part of what Rover does to help new sitters. That is not an issue because they usually have little to no reviews or repeat clients, so Owners can see why my price is higher by comparing those things. However, with the DogVacay sitters they have high review numbers AND a low price. Has anyone else noticed this? I'm wondering because I think Rover suggested they all do this because ALL of them have that price.

This is a truly crappy thing Rover has done to us Sitters that have been their backbone for the past few years. I've had a few clients call and ask if I'm willing to drop my price because they are seeing these other lower rates. I've even lost two former repeat clients to a DogVacay woman in my area. Doesn't matter how much a client likes me... they want to save money.

This merger might have been great for lining the pockets of the investors and board members but it STINKS for us Sitters.

Did your funds show up yet?

Paying ahead ensures that the Sitter will be paid in the end. The Sitter does not actually receive the money until 48 hours after the Service is complete. That way in the unlikely event that there was a problem with the Service the Owner has an opportunity to dispute the charge.

REally?? two down votes for an answer that is correct. You Rover Sitters are a hostile bunch.

Next to the Sitter's photo and name in Search results you will see an icon that is a blue circle/white shield/red check. If that is not there then no background check was done.

Here is more info on the subject https://www.rover.com/background-checks/

That is a GREAT idea. There should definitely be a way to reflect a no-show situation instead of only reviewing Sitters for work done. Rover Support readily takes suggestions. This is a good one!

Nice to know I'm not the only one who's had this experience w/ Rover. I even know a Sitter whose profile got taken down because Owner claimed she stole her dogs toys. Mind you the Owner lied about her dogs (had 2 not 1!), was late picking up etc. No consequence to Owner but the Sitter got banned.

Hallelujah!!! I could not agree more. Rover treats Sitters like chattel and Owners like Gods.