Dog Questions & Answers | Rover Q&A Community

194

views

2

answers

1

vote

Kathleen D.

How is a refund issued to an owner for a shortened stay?

712

views

3

answers

no

votes

Karen R.

Has anyone accepted a sitting job in a hotel? How do you meet the family ahead of time and what do you charge?

151

views

1

answer

no

votes

Deb A.

why did rover charge my extended stay rate for the second dog instead of my standard rate?

456

views

2

answers

no

votes

Walt G.

Is there anything the sitter or owner needs to do on Rover at the end of a stay?

257

views

1

answer

no

votes

Hannah S.

New to Rover- First client without meet and greet for a few hours, should I invite in/walk?

319

views

1

answer

no

votes

Walt G.

Why do some sitters charge extra for extended stays (such as 3+ nights)?

1.3k

views

2

answers

no

votes

Hannah S.

What to do for an unhappy client?

219

views

1

answer

no

votes

Walt G.

has anybody else lost their ability to hide their stay photos?

286

views

1

answer

no

votes

Walt G.

If you are doing a drop in visit for 2 dogs in the same house do you stay an hour? 30 min for each? Or just 30 minutes total for both?

499

views

3

answers

no

votes

Karen R.

A mid daytime visit is an extra charge on top of an overnight stay, true?

470

views

1

answer

no

votes

Walt G.

how to charge extended stay rate?

217

views

1

answer

no

votes

Walt G.

How do you stop Rover.com from charging Extended Stay rates for a standard Drop In Visit?

451

views

3

answers

1

vote

Cari C.

For those of you who implement Extended Stay Rates Do you Increase or decrease your rates?

527

views

1

answer

2

votes

Karen R.

Is it possible to see previous stay notes from past sitters?

4

views

no

answers

no

votes

Teri M.

What are the hours for an overnight stay?

94

views

no

answers

no

votes

Katy L.

Limiting Amount of Nights for a Stay?

7

views

no

answers

no

votes

Steeve G.

How does the extended stay rate works?

182

views

no

answers

no

votes

Kristen F.

I need a dog sitter in my own home for a 2 week vacation. What happens if I want to use a sitter who has their own dog/dogs and I cannot have that other pet stay at my home. Should I only focus on sitters who do not have their own pets?

30

views

no

answers

no

votes

Lizz B.

Can you limit house sitting length?

371

views

1

answer

no

votes

Deb A.

Can someone please explain the extended stay rate to me?

131

views

1

answer

no

votes

Karen R.

If someone has a price of $50 per night for housesitting. Is it $100 is there are two dogs?

140

views

2

answers

no

votes

Karen R.

When doing check ins do your clients leave you a key?

4.4k

views

2

answers

-2

votes

Carlos M.

When does Rover charge credit card?

106

views

1

answer

no

votes

Karen R.

can I upload a liability waiver?

431

views

3

answers

1

vote

Karen R.

What do you mean by "verified stay"? Who verifies, what is that process?

99

views

1

answer

no

votes

Walt G.

Several photos were uploaded to a client's stay summary by accident, and I want to remove them. How do I do this?

145

views

1

answer

no

votes

Deb A.

If I book for 7 days and cut my trip short by a couple days, can I get a refund ?

369

views

1

answer

no

votes

Walt G.

Why does it still say a past stay is a "current stay" in my inbox?

60

views

1

answer

no

votes

Walt G.

How do I add sitting for just a few hours as a service? What do I call that service?

263

views

1

answer

no

votes

Linda S.

Q&A Community

Connect with fellow dog lovers and learn from one another

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How is a refund issued to an owner for a shortened stay?

Has anyone accepted a sitting job in a hotel? How do you meet the family ahead of time and what do you charge?

why did rover charge my extended stay rate for the second dog instead of my standard rate?

Is there anything the sitter or owner needs to do on Rover at the end of a stay?

New to Rover- First client without meet and greet for a few hours, should I invite in/walk?

Why do some sitters charge extra for extended stays (such as 3+ nights)?

What to do for an unhappy client?

has anybody else lost their ability to hide their stay photos?

If you are doing a drop in visit for 2 dogs in the same house do you stay an hour? 30 min for each? Or just 30 minutes total for both?

A mid daytime visit is an extra charge on top of an overnight stay, true?

how to charge extended stay rate?

How do you stop Rover.com from charging Extended Stay rates for a standard Drop In Visit?

For those of you who implement Extended Stay Rates Do you Increase or decrease your rates?

Is it possible to see previous stay notes from past sitters?

What are the hours for an overnight stay?

Limiting Amount of Nights for a Stay?

How does the extended stay rate works?

I need a dog sitter in my own home for a 2 week vacation. What happens if I want to use a sitter who has their own dog/dogs and I cannot have that other pet stay at my home. Should I only focus on sitters who do not have their own pets?

Can you limit house sitting length?

Can someone please explain the extended stay rate to me?

If someone has a price of $50 per night for housesitting. Is it $100 is there are two dogs?

When doing check ins do your clients leave you a key?

When does Rover charge credit card?

can I upload a liability waiver?

What do you mean by "verified stay"? Who verifies, what is that process?

Several photos were uploaded to a client's stay summary by accident, and I want to remove them. How do I do this?

If I book for 7 days and cut my trip short by a couple days, can I get a refund ?

Why does it still say a past stay is a "current stay" in my inbox?

How do I add sitting for just a few hours as a service? What do I call that service?

How do I send a Rover card after the stay has ended?

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