How Safe is Rover for Sitters?
Hi all, I recently joined Rover and just got my first booking request. However, the client just joined Rover today, has no information about his dog or him on his profile, and no photos of him or the dog. I know he probably just has to go out of town unexpectedly and just joined Rover, but it seems a little off to me that his profile is so empty. My question is, how/does Rover ensure safety of sitters? I know they take great lengths to provide background checks and such for the sitters before letting clients book, but do the clients also have to pass a background check? Thanks!
No, clients do not go through any background check. They are only required, and this only when they are actually booking their stays, to provide with a credit card. Also, if a sitter for any reason asks Rover for information regarding clients, you receive practically nothing. So, to answer your question, a client who is a complete stranger can have access to your home, and keep on being a complete stranger even after you book with them several times. It is up to the client to reveal information to you. While they know who you are and where you live.