Rover Sitter Lost Clients Dog? [closed]

It’s horrible to read this sad news. From rovers perspective, their terms of service were violated by the sitter and the owner, who booked outside of rover IF Found each other through rover. The owner would have to call rover customer service and admit that how it was booked and clearly state/ likely document in writing that they found the sitter through Rover and what the the sitter said that led to book the business outside Rover (to save rover fees?). Beyond that, it might be more effective to post on the many social media websites. If A sitter connects with someone through rover, It’s a reflection of their ethics and morals for them to say that they want to book it outside of Rover, and probably not someone you should trust with your pets life. Again sorry to hear about the loss.