How do you handle clients that cancel?

In your opinion, was this experience worth it? Was it worth cancelling the other requests, stressing about being sick, and the uncertainty of the scheduling? If not then you should take the refund money, walk away, and learn from it. In my experience I had a similar situation happen to me. I had a new client booked and had to say no to great repeat clients, then the new client cancelled on me. I could only be upset at myself. After I collected my refund money, I raised my rates because if I was gonna say no to great repeat clients of mine like that again, I’d better have made it worth it for me at the very least. This is called risk management. I’d encourage you to learn how to handle risk in case this situation happens again! Hope this was helpful, good luck!