Time Limits and Waiting Lists?
Due to the high volume (for me!) of requests I got for boarding last Christmas, I started using a waitlist. Basically, the client would have 24 hours to respond to my offer for a spot, before I archived their request and moved onto the next owner on the list. Make sense? I haven't had to implement that system since then, but I'm wondering if any of you set an...expiration date in your initial response to the client?
Quick answers from clients only seems to be a need if you've got last minute requests (less than one week) coming in, and a day or two of lag could mean the difference between getting hired and getting passed over.
To clarify: You are contacting previous clients, extending them the opportunity to utilize your services over Christmas (or other holiday). You are going down your client list one by one and giving them 24 hours to respond before asking the next client. I just want to make sure I understand because I may use something similar this holiday.
Not quite. Say Suzy requests boarding Dec 20-28 (peak travel season), then Bob asks for 21-26, and Jewel asks for 23-31. Suzy goes silent during initial communication, and I risk losing either Bob or Jewel if she doesn't respond, and I can't give them my availability.
Ah! Now I understand! Excellent idea!