Holiday bookings & repeat clients...?

asked 2015-08-03 21:13:30 -0500

A few questions for some of you that have worked with Rover through the holidays.

  1. How do you publicize that you are available for the holidays to care for pets? Do you let clients know when picking up their pet(s)? With flyers/handouts?
  2. How do you encourage clients to book early to avoid any last minute stay problems (e.g., not finding a sitter since it's so last minute)?
  3. If you do flyers/handouts to clients, what do you say on them?
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answered 2015-08-03 21:42:13 -0500

I just started on Rover and have only been through one holiday, but I didn't have any trouble getting bookings, even when I had only been on the site for a week. I was booked full for the 4th of July. I usually just keep my calendar up to date. I will probably message my regular clients before the next holiday and let them know that I'd like to prioritize them and remind them to book early. I haven't had to use flyers or handouts, but man I wished I had business cards the other day when I saw the cutest dog as I was shopping for doggie stuff. I would have walked up to the owner, introduced myself, complimented her pup, and given her a card and offered to sit her pup any time.

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answered 2015-08-04 01:25:17 -0500

I have never used flyers or handouts. I would remind your customers to book early for the holidays. This can be done when they pick up their dog.

The best thing is to just keep your calendar up to date. Unfortunately, the website only show the calendar for about 3 months out so we can't mark it for later holidays. I always get a message on my dashboard before holidays asking if I'm available, and then your profile has an extra header about availability.

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