Rejecting a request after a meet & greet?

Deb gave you great advise and I also believe you need to trust your gut and only accept clients and dogs you are comfortable with. Best of luck in the future

You made the right decision. If you called Rover support, they'd also tell you so. (I know from having doubts or concerns when I was new to this and calling them for their opinion) Yes, I've turned down dogs that were not a match after a meet & greet - that's what a meet & greet is for - to ensure Both the sitter & client and dogs involved are well matched for each other, Never allow yourself to feel guilty over making that decision. There are Lots of sitters on Rover, so clients can find their perfect person, which Rover support may be able to help with suggestions by using additional filters that are only available to them. It would have been far worse to accept the booking and have a terrible experience that would you'd endure or want to end the booking early or get the dog re-assigned to someone else.

On a side note: Can you imagine being nervous & on edge in your own home for 24 hours for just $5 more than a 30 minute walk? I've found that the dogs whose parents want to pay at the lowest end of the price range are usually the most problematic canines - wide ranging behavioral issues, poor training, poor diet, etc.

On a personal note, I've turned down Many people, starting with assessing whether we should even have a meet&greet. Reasons include: If their dogs aren't spayed/neutered, up to date on core vaccinations, and flea preventative, will not walk on leash to relieve themselves outside, are too big or a breed that based on my experience likely will not mesh with mine. At the meet & greet, turn down reasons include: showing aggression towards my dog or me, or marking inside my home after at least a 15 minute walk outside together.

Exactly what Deb said. I personally do not feel guilty when I feel that I am not a good match for the client's need. Nothing wrong with it at all. I will tell them I am sorry but I am not a good match for their needs, and I have never had a client who would be angry or me feeling guilty. You can't like them all, and you can't expect be liked by everyone. Not everyone is looking for what you have to offer.

I just had a person asking me to board a dog who is intact and marks inside the house. I asked if the dog sleeps in the crate at night because I can NOT have the dog walk around the house at night and pee on furniture. The owner said the dog does not sleep in the crate and they want someone who will let him walk around. I told them I was sorry I am not a good match for them, and they had no issues with it. I had no issues with it. I thanked them, they thanked me. There is absolutely no reason to feel guilty when you decide you don't want to do a business with a person who is not a good match.