score:
1

Is there any way to block/remove people from contacting you?

Daniela & Michael C.'s profile image

I've had one person who insisted on leaving her dogs with me, last minute and without a meet & greet. She was out of town and her last sitters did no longer want to take them in. I told her no, as I had a full house, but she insisted, so eventually I just stopped responding - but her messages continued, making me feel harassed. Is there anything that I can do to remove myself from the list of available sitters to her?

1 Answer

Sort by ยป oldest newest most voted
score:
4
Laura R.'s profile image

If someone is continuing to message you after you've declined the stay, contact Rover support. They can look into it and potentially ban her from using the site if she's harassing other users. The best you can do on your own is to be firm and clear with her (which it sounds like you have) and inform her that if she continues to message you, you will turn the matter over to Rover's customer service. If her messages are in any way threatening, you can also involve the police, since that is a legal matter.

Related questions

How do I change my bank information?

Boarding / Kennel Licenses?

When you post feedback on a dog, can the owners view it?

How do I get paid for dogsitting with Rover?

Are there any sitters that come and stay at the dogs house?

Are the Rover sitters bonded and licensed?

Does anyone provide a discount if you are watching a dog for an extended period of time?

How does payment for services work?

Cost for watching multiple dogs?

What are the special qualifications needed to become a sitter?

DISCLAIMER: The information made available on this forum is provided by third parties and not by Rover.com. As further set forth in our Terms of Service, Rover.com does not make any warranties regarding such information, and you should conduct your own diligence before relying on it.

Need Help?

© 2016 Rover.com. All Rights Reserved.