score:

What happens if I don’t do all Rover Cards?

Hiya! It’s Sunday morning, and we’re completing our first booking ever. Woohoo! It’s been a great experience. Here’s my question: Our clients needed 8 total visits so they booked 2 drop ins a day for Thur, Fri, Sat, Sun. They actually only need 1 on Sunday because I did 1 on Thurs and 3 on Fri/Sat.

I get just sending pics and messages for the 3rd when there’s not another card to send, but what about the 1 visit left that Rover thinks I need to do? If I have a card left and don’t do it what happens? I don’t want to get negative feedback or lose out on $$. Do I have to log the visit even though I’m not really doing it? That doesn’t seem right, but I thought I read somewhere that if you don’t use all cards Rover processes a refund to clients?

Help this newbie!! TIA

score:

3

Walt G.

Book a Stay
Woodbridge, VA

Rover cards aren't mandatory for most sitters so you should be paid your entire fee for the booking even if you don't start and send all the cards.

score:

2

Krystal & Jay R.

I’ve had multiple drop-ins cancel by message, but not through rover so that they still pay me for the time they took up. There is no consequence for “missing” rover cards.

score:

1

Jennifer M.

I open and close the unneeded card so it's off my log for the day, but like the other said, there's no real reason you need to.

Q&A Community

Connect with fellow dog lovers and learn from one another

What happens if I don’t do all Rover Cards?

3 Answers

Related questions

Need Help?

Learn More

Need Help?

About Rover