What to do if an owner takes something and wont give it back?

asked 2018-07-26 19:57:09 -0500

I accidentally mixed up 2 leashes when giving an owner back her dog and his belongings. i realized later that day that i had given her the wrong leash and that she had another owners(they both looked very similar). I immediately messaged back the lady and told her of my mistake....she wont message me back and it has been a few days now.

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answered 2018-07-26 22:50:04 -0500

At this point, all you can do is apologize for the mix up (really it sounds like your mistake, not theft) to the owner whose dog is still with you and ask her if she wants you to order another or maybe apply a credit towards her next booking. Since they look alike, the chances are good that she'll say it's okay if all else was fine.

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I was thinking about giving her a discount for her next stay. i just felt bad since it seemed like i couldn't get it back.

Kaycee G.'s profile image Kaycee G.  ( 2018-07-27 10:00:42 -0500 ) edit
answered 2018-07-27 05:23:08 -0500

Instead of sending a text pick up the phone and call the owner

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i tried calling as well. They still haven't answered though.

Kaycee G.'s profile image Kaycee G.  ( 2018-07-27 09:58:37 -0500 ) edit

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