Can I accept jobs outside of Rover that began on the platform?

asked 2018-05-14 16:28:13 -0500

I have a client who contacted me on Rover, but realized they could not afford the price since they have so many dogs. I would be okay doing it for less but I would want to accept it outside of Rover to lessen the pay cut. Since they first contacted me on Rover, do I need to book them only through Rover even though they will not be using Rover whether i take the job or not?

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answered 2018-05-14 16:45:31 -0500

You will be violating Rover's Terms of Service if you go ahead with this client and not book it through Rover. If the client cannot afford a sitter's posted prices, it really is unethical for them to suggest this approach. You would face account suspension from Rover if they found out, but you are also not protected in case this person doesn't pay you or claims damages, etc. Don't feel sorry for the person either. It isn't your concern whether they can or cannot afford a sitter. That's their responsibility when they decided to have so many dogs.

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Okay, thank you for the speedy response!

Georgia W.'s profile image Georgia W.  ( 2018-05-14 16:48:03 -0500 ) edit
answered 2018-05-30 21:27:04 -0500

I'd also like to add that Rover can support you when things get awkward. I also had a moment when I thought, well, maybe I should do this under the table. But an incident with a pushy client wanting me to keep her dog longer when I couldn't made my decision because Rover support stepped in to help handle the situation.

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answered 2018-08-06 18:37:01 -0500

dont do it!! Rover is amazing and so so helpful

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