score:
1

should you tip the sitter?

I am wondering if a tip is expected and when and if you should give it? I did not have contact with the sitter the day we returned from our trip. She had to leave before we returned.

Comments

Like your hair stylist or Uber driver, dog sitters have lots of overhead costs. Yes, sitters can increase their rates, but 20% of their earnings goes to Rover. Your Rover sitter likely makes less than minimum hourly wage for boarding and, while we love what we do, tips are greatly appreciated.

It appears that Rover keep 30% of the tip if one pays online; the instructions for reviewing and tipping through the app say that 100% of the tip goes to the sitter but the same statement does not appear in the similar instructions for tipping online. This is deceptive and disappointing. Harrumph!

10 Answers

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score:
12

As much as a tip is always appreciated, I don't ever expect a tip or have a negative feeling about the clients that don't leave cash tip at the end. What I really do appreciate is knowing that the clients are happy. (And yes, I honestly mean that!) The best tip that I can get from a client is when the refer their family and friends to me. When they leave an awesome review (any review is always great but what I love is when the clients mention what it was that I did that they appreciated the most.) I truly appreciate the feed back and it lets me know that the client is happy. I try to go above and beyond for all of my clients. So to me when I see that they noticed and appreciated what I do, that honestly is the best "tip" that they can give me. So as much as money is always great. I would never want a client to feel like they need to or have to leave me a cash tip. A review and/or referrals is the best way a client can let me know that I am doing an awesome job and that they are happy with my services.

score:
8

TIp is not expected, but greatly appreciated. Everyone who works with a broker like Rover, Lyft, Uber etc etc gets about 20% of their earning taken by them. Tips are always appreciated and the sitter will go over and above when you book her again :)

score:
6

Tipping is not required but it is much appreciated by the sitter. If you decide a tip is in order you can reach out to the sitter via text via the phone number you have for them.

Comments

So how much should the tip be? My total is $150

Honestly $20 to $30 would be greatly appreciated.

score:
5

As a long-time Rover sitter, I do not expect a tip but I graciously accept them :-) What is greatly appreciated is a good review once the stay is complete and your referring your friends and family to me as new clients.

My house sitting clients either leave me a tip or gift at the beginning or contact me after they return. I have had clients pay me via Paypal or give me cash, gift cards, or non-monetary gifts at a meeting later on after the stay has ended.

score:
4

In every other service industry tipping is expected for a job well done. I think it would be nice, especially for sitters who go out of their way. Also, If you drop your dog off on Thursday morning and pick up late on Sunday night, for example, the sitter is reimbursed for three nights but really took care of your dog for four days. But if they used the doggie daycare rates they would have been reimbursed for four days. Just something to keep in mind.

score:
4

I think a tip is a very sweet gesture and most of my clients have offered one, that I have graciously accepted. I only take on one dog at a time. I provide a TON of 1:1 attention, walks, love, etc. I also happily let the dog sleep with us in bed, so it feels very intimate and loving to me and worthy of a gratuity (especially given that Rover keeps 20% of earnings, which I'm okay with given the great protections it gives us).

However, I would tip a baby sitter, dog walker, rover sitter, the person who mowed my lawn, etc. So I would say heck yes, a tip is great! Of course, your repeat business, a positive review, and telling a friend about us is wonderful. But yes, if you would normally tip any person doing a service for you, then tip your rover sitter.

Comments

Need an accurate confirmation and maybe difficult to get from http://rover.com. tipping. Does the sitter Walker etc I keep all of it? If you pay and tip through booking does the center Walker receive 100% of it would it be best to tip you cash in person so the Rover don't get their hands in it? Cash best?

score:
3

As a former elementary school teacher, I never expect parents to give me anything, other than honest and frequent communication about their child. I learn as much as possible about each family's needs, because it's what I love to do, and not because I expect a tip. That being said, when a family or single parent of a dog surprises me with something other than their gratitude and return business, I find it to be a humbling moment, and appreciate their generous gesture.

Comments

Need an accurate confirmation and maybe difficult to get from http://rover.com. tipping. Does the sitter Walker etc I keep all of it? If you pay and tip through booking does the center Walker receive 100% of it would it be best to tip you cash in person so the Rover don't get their hands in it? Cash best?

score:
3

Tipping isn’t necessary nor praised but is a sweet gesture that in most cases are appreciated by the sitter. However, as a host I value my clients satisfaction with the service I provide; therefore, spreading your experience worldwide with others by: referrals, social media post and reviews allows those who aren’t aware of me to instantly build comfort and assurance of their dog’s safety when contacting me. Also, as a growing business I strive to constantly improve wherever I can. So being able to establish bonds with my clients, familiarize them with my services and forming comfort is all I can ask. Sooner than later those clients will either become interested in the many services you provide by using them frequently or trust in you and only you when needing care for their dog. Which in my case is better than any tip can bring.

score:
1

I do not expect tips and most owners do not tip. I do not generally tip my dog sitters either. I feel like I am paying for the service and that is sufficient. I'm not at all anti-tipping but do not feel it is warranted in most dog sitting cases.

score:
1

A tip is appreciated if you feel like the sitter took good care of your pet. However, it is not required, and no one will spite you for not tipping. Rover sitters get a percentage taken from their pay to ensure your dog's safety. When you tip, 100% of that tip goes to the sitter.

Look at it as a restaurant- if a waiter is communicative, timely, and friendly, it is kind to give them a tip. If the waiter is rude and ignores your table, there is a reason to leave a lesser tip or no tip.

The amount can be however much you like- sure, people like tips, but I have a smile on my face even from tips under $5. A tip ensures I did a good job and shows me that the owner is happy with my service. When I left my chihuahua with another Rover sitter, I left a tip. If she didn’t communicate while my dog was in her care, I would not have left a tip.

Most sitters like me do not expect a notification saying I received a tip, but it sure does make our days. Quite honestly, many of us don’t even think about the tip. At least for me, I get super excited when I get a new review. However, if someone tips, I will appreciate their kind gesture, and it helps me make money after a percentage is taken.