Is there a way to rate owners?
I have worked with some really great dog parents and have had no trouble with communication, until now. I received a request to board a dog the day before the requested date. I have a pretty flexible schedule, so was able to agree to the stay even though it was very last minute. The owner also requested that she drop off her dog at 6am, which is very early for me but I told her it shouldn't be a problem. This morning at 6 I still hadn't heard from her, so I messaged her but never heard from her again. I had not booked the stay yet, but I'm thinking I should have for the trouble. Despite my flexibility, she flaked and I'm not happy with how she handled her end of things. Wish there was some way I could flag owners who take advantage like this.
I'm sorry this happened, but in the future you need to book the stay before you consider it final. The stay wasn't actually booked. My reccomendation is to always hit book it after discussing with an owner. Also take a look at your cancellation policy and update if needed!