We had a dog who did that to my husband. It was time for everybody to go to bed, and she didn't want to and wouldn't come. He reached down to grab her collar, and she freaked out and bit him. We didn't call Rover because it wasn't an aggressive bite, just a fear bite, and we probably could have avoided it if we paid more attention to her body language. She was just such a sweet dog that we didn't see it coming!
Take this as a lesson, and be more careful about grabbing dogs who don't want to be grabbed. Remember, you are still a stranger, and some get freaked out when they think somebody is going to "get them". They lose their minds and they bite.
With our situation, we never had another incident. If I saw her doing her cringy cower thing, I would stop and give her a minute to realize I wasn't trying to jump on her. Sweet talk her, tell her she's a good girl, and go slow.
Tip: Some dogs will respond better if they think you are putting on a leash. They see a leash, and put two and two together. Maybe next time, if the dog is being super stubborn, grab their leash and call them, make them sit, and see if the behavior changes.