Help! How do I say No after a Meet & Greet?
I have two dogs booked for the upcoming July 4th week. I usually don't take more that 2. A new customer has asked to have there dog with me for 8 days but three of those days over-lap with the other two. So initially I said no. Then they begged me because most sitters are booked so I agreed to a Meet & Greet. The dog is too high strung to have when I have two other dogs here and my own dog. How do I nicely decline?
You politely explains that at first glance it appeared you had availability. BUT after checking again you have over lapping dates that conflict But you will help them find someone from the company that you trust and will meet their needs