Can a sitter change their rate after you have already booked and paid Rover?

The sitter has to honor the original booking price. He/she cannot charge you any more nor is it up to you to find another sitter.

As Carmen suggested, you should definitely let Rover Customer Support know what the sitter is attempting to do. I don't know what kind of service you've booked, but I would be concerned that this sitter may be a no-show if you've booked drop-ins, walks or house sitting. If you are boarding the dog and fear he may not take good care of your dog due to this incident, then use Rover to find you a replacement sitter. Rover will pay any difference if this sitter lets you down.

BTW, don't cancel the booking. If a sitter cancels the booking, then it affects his status on Rover and may even get his account suspended. Don't make it easy for the sitter to wriggle out of this commitment.

A sitter's rates are locked in once the stay is booked. If that sitter raises rates between date of booking and date stay, your cost should remain unchanged.

I believe it is unprofessional and unethical to change the fee for a stay once it has been booked unless the conditions of the stay have changed - dates are changed, another dog is added, extra services are requested, etc.

It's bad PR, bad judgement and bad practice. I don't know any sitters who would do this.

My advice:

1) Contact Rover support and let them know what is going on. They will be able to look at the messages you have exchanged for a complete picture of the situation.

2) Don't let this experience color your opinion of Rover as a whole, and use a different sitter next time.

Best of luck!

You can also leave another review. Please reach out to rover support again and ask for a response. There are a lot of Great rover hosts that go the extra mile and provide great service. Rover is always making changes to improve services to our customers and hosts.