Is this profile trustworthy or a scam?

asked 2017-03-29 10:26:38 -0500

I'm new to rover and just received my first request for a drop-in booking. The man has no pictures of himself and two blurry pictures of the dog. He only has the bare minimum of information about his dog on the profile, and he just joined rover the day he sent the request. It's only for a one-day, one time a day drop in visit to his apartment.

Is this normal? Because I'm new I don't know if this is common or if this should be a red flag. We scheduled a meet and greet tonight at the dog park in our apartment complex (apparently we live in the same complex). My boyfriend is working so I can't just have him come with me.

Here is a link to his profile so you can see it yourself: https://www.rover.com/members/peter-b-in-tampa-2/dogs/ (https://www.rover.com/members/peter-b...) .

Any opinion is helpful!

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And honestly it doesn't matter even if he is a scammer always respond immediately because that response time will count for or against you. So simply respond right away and ask for more information

Serina R.'s profile image Serina R.  ( 2017-06-20 18:30:14 -0500 ) edit

3 Answers

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answered 2017-03-29 11:33:22 -0500

That's not uncommon for a first time user of Rover. Many pet parents are in a rush when they first set up their profiles. You can do things to keep yourself safe: 1-always communicate and book through Rover. It leaves a paper trail of who and where you meet.

2- if you don't feel comfortable meeting alone, take a friend. Public places, like dog parks, are also great. One side note on taking a friend: this is your business, so you don't want a chatty friend along who takes over or outshines you. Your personality must come through so that the pet parents have z good idea of whose care their pup will be in. I have never brought a friend but thoseare the guidelines that I would follow if I did.

The nice thing about Rover, is that it's not like Craigslist which has an abundance of anonymity, with the exception of our phone numbers. With Rover, if you use the app, you have a record of conversations and Meet & Greets.

Congrats on your profile getting noticed!

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answered 2017-04-21 15:01:24 -0500

I remember a Peter in Tampa that wasted my time in the last month with saying he needed me, asked my rates, then moved on. I get an influx of these every month and some even book, then refuse to answer the phone or show up at all. I lose money this way, because they tie up my calendar.

I honestly can't see the whole URL so I'm thinking these folks may be either spammers, or our comepetion (unprofessional "businesses") who are scouting us out for how much we charge or how we work, where we are located, etc. It stinks and I implore Rover to work with us more to help us report fake profiles.

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answered 2017-03-29 14:33:14 -0500

I usually don't take requests when profiles aren't filled in. I figure it is an indication of the dog owner's enthusiasm/passion for their dog's experience. I agree that it's common and understandable for new profiles. But, I often pass on new profiles too.

This is one of those things I wish Rover would focus more on (toward the dog owner, not the sitter). We get a lot of helpful "how to be a better sitter" communications. It would really be helpful if Rover communicated with owners about the value of completing their profile, maybe a "101" badge for dog owners. Sometimes it feels an awful lot like Craigslist on Rover. The sitters are held to a higher standard than that. But, the owners often seem to be held to Craigslist standards (or, at least the sitter's visibility into owner history, reviews they've left, sitters they've used, and, as mentioned: the "optional" nature of the profile's information -- with no suggestion to the owner that it could influence their acceptance by a sitter.).

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Nice to know I'm not the only one who's had this experience w/ Rover. I even know a Sitter whose profile got taken down because Owner claimed she stole her dogs toys. Mind you the Owner lied about her dogs (had 2 not 1!), was late picking up etc. No consequence to Owner but the Sitter got banned.

Jill G.'s profile image Jill G.  ( 2017-04-10 07:47:09 -0500 ) edit

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