Additional Clean Up Fee?

asked 2016-12-26 18:35:58 -0500

A client got in contact with me about doggy daycare for 2 days for his dog. In the conversation, he mentioned that a previous sitter he had contacted wanted to charge him an extra $10 for cleaning up after dog ($5/day). According to client, the dog is completely potty trained and has never made a mess or had any accidents at a sitters home. I have been a sitter for awhile on rover and have never heard of a sitter charging a separate fee for cleaning except for if a young puppy. Is it normal for sitters to charge an extra fee in conjunction with their standard rate for cleaning?

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I never charge a clean-up fee. Doesn't make sense, lol. Clean-up fees are for Airbnb!

Sara R.'s profile image Sara R.  ( 2016-12-28 10:45:30 -0500 ) edit

5 Answers

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answered 2016-12-27 08:06:33 -0500

We are all independent contractors and set our own rates for services rendered. While I wouldn't consider charging for cleanup, some do. I've seen this more from new sitters who are very inexperienced and when boarding the dog, it pees or poops, and marks in their home. DUH, basic dog behavior when in a new environment. The sitter wants the client to compensate them for stuff that happens!! Just another day in pet care!

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answered 2017-09-03 23:28:03 -0500

As a pet lover I would consider charging the pet parent extra for repeated offense done in the house out of courtesy! I understand that sweet little pets have occasional accidents. Likewise, if your child got poop on the carpet or peed all over the bed sheets at a friends house you would help clean it up right? The same should be with animals. If you keep a dog that likes to mark then it is not house broken. After multiple trips to the dog park and many long walks if your dog takes a leak inside it is not house broken. However, I understand that it is not fare to the dog to lose his entitlement bestowed to him by his owner and it is not fare to the sitter who has opened up his house to have it saturated in urine.

If the dog is permitted to secretion in his normal habitation then he needs to be in an environment where that behavior is not only respected but welcomed as well. He needs to feel at home and not unregarded when he urinates as he is allowed to do so in his own residence. However some sitters like me are better fits for dogs that are trained and house broken. I have two suggestions; either position your dog's right in the kindness of a kennel where he or she may mark without any hesitation or choose a sitter where the dog can have access to the yard at all times. In a kennel your sweet little pup might be a good fit in a mark-friendly environment that is fully staffed and equipped to draw together after a pet with this particular skill set and need. Not to mention with in home boarding dogs are treated as part of the family and it is a luxury to vacation in such an environment. Different needs for different pups.

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answered 2017-01-10 09:12:11 -0500

What a pup does at home isn't always what they do else where. I just expect a new dog to have an accident the first time they are dropped off even if there were no issues during the meet & greet. My repeat pet parents and I know which pups will "mark" and sometimes when a new pup (usually aged) is being picked up it gets so excited to see the pet parent they can't control themselves. I don't charge for it. My drapes are machine washable and I just clean up the spot(s) right away. When a pup is dropped off I take them out to the backyard immediately. But, "accidents" do happen and no issue is made of it. "We" are outside on the patio backyard and/or go for a lot of walks so they "empty" and are ready for a nap. I know which pups I need to keep a close eye on. LOL!

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answered 2016-12-28 08:48:17 -0500

I don't charge an additional cleaning up fee if it is just part of caring for the dog. If so, why not raise your base rate instead of charging it separately?

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What if the dog isn’t potty trained

Megan S.'s profile image Megan S.  ( 2018-12-08 20:31:25 -0500 ) edit
answered 2017-01-10 09:26:46 -0500

As independent contractors we can choose to charge as we see fit. This was the Sitter's prerogative.
It's hersay coming from the owner and we don't know why this Sitter chose to do this.
It mat have been her way of getting out of the stay without being direct. Sometimes we get an owner (or animal) that we don't feel comfortable with but are equally uncomfortable declining directly once they've been to our home.
You just never know...

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answered 2019-05-03 12:18:38 -0500

Poo and pee aside, there are many dogs that shed (especially in the Spring), drool, and still others that are sloppy eaters and drinkers - sometimes a dog is all of these things. I generally do not charge a cleaning fee unless I intuit the dog will create more than a normal amount of mess. It is best to make a judgement call before the booking and to be up front with the owner(s) rather than deciding during or after the visit that you will be charging an extra fee. Nobody likes a hidden cost.

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