What do you do when dealing with full-on Rover profiles/potential clients, who after your meet-n-greet, want to negotiate you down (even though your rates are super fair and competitive) and/or want to pay you much cheaper in cash?
Personally, I really respect and love Rover and will never and have never gone off Rover and taken cash. Fully aware that it's against the rules and just not worth it from a liability, marketing, ethical and personal standpoint. But, it's pretty crappy (sorry for lack of a better word), when a potential Rover profile/client "fake" books you, scheduling a meet-n-greet, making it seem like they really like you/flatter you, fully being aware of your rates/profile info and then try to haggle cheaper rates in person (so not cool!) and/or try to convince you to take less in cash and "and not deal with Rover fees" (really, really NOT cool!).
This is a bit upsetting as you can imagine: You're excited about the prospect of a new client, you take time out of your busy day and make the effort to drive across town, waste time, gas/money and energy only to have to deal with this sort of behavior.
What do you with Rover profiles like these? Obviously, tell them no for being so tacky and unethical, but also, would you report them to Rover down the line? They are neighbors with a current client of mine, so it's kind of a sensitive situation (I don't want to upset my wonderful client). She referred them to me, only for me to find out that they want to pull this nonsense.
Don't feel guilty about this person being a client's neighbor. I would just be up front and honest at the get-go. I know when they're super nice and friendly, you feel bad about telling them no. But don't. Hold your ground.
I agree! Hold your ground it's hard sometimes but say no!
Don't feel guilty, you nor your client had now idea this would be the outcome! I would kindly decline the offer to go off site, and not mention it to your client unless they ask! I have massage clients who come in spa and want home services at cheaper rates, and I tell them house calls 2x spa price!