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What do you do for overlapped schedules?

asked 2016-12-01 15:07:44 -0500

Right now I am booking one client at a time. Let's say one client is booked beginning Dec. 1, and another client interested in booking, his dog's last day with me ends on Dec 1.

Do you accept those? Or what do you do?

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answered 2016-12-01 16:02:54 -0500

I'd suggest you can ask each their desired time and if there is any flexibility, just let them know one is coming/one is going and you're trying to coordinate the activity. They'll probably understand and appreciate your transparency. And prepare for how you can separate them if necessary (gates, etc.)

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answered 2016-12-02 21:55:59 -0500

that's why its a good idea to have designated drop off/pick up times to minimize the chance of dogs overlapping and giving you the chance to clean up. In those cases when I'm boarding and another dog is coming over, I have them separated and give the owner a heads up about other dog(s), then introduce them on a neutral territory.

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