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How does a client pay once they request your services?

Hello, I am new to rover. I was wondering how clients pay. Are we responsible for taking payments via cash/card or do they pay through the http://rover.com website?

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Hi, Danielle. Welcome to Rover! Once you've completed a successful Meet & Greet with a client, and you've both decided it's a good fit, you and the client will both book/confirm the reservation request. Once the client confirms, they will be prompted to pay by card through the site. It is against Rover's Terms of Service to accept cash or other forms of payment directly from the client for your services. Rover does monitor messages, so make sure if it ever comes up that you inform the client that they are required to pay through the site, otherwise Rover can detect the discussion of a cash payment and ban you.