How to charge for problems after booking (extra cleaning)?

That is a very tough question to answer. When you board animals, you always take the chance that the dog is capable of wrecking your house, no matter how much of an "inside dog" his owners tell you he is! I've never charged for additional cleaning, partly because it is too difficult to negotiate, and also because it is widely viewed as the cost of doing business. Owners are often sorry, but unwilling to pay to replace anything. I always set aside a portion of my income to save for cleaning supplies and other costs, simply because there is always that one dog who eats a dog bed, pees on the carpets and chews three sets of blinds in a single stay!

I would be sure to tell them that their puppy had several accidents while with you, since they are (let's assume) working on his house training, and they would probably want to know. I would also offer suggestions for training to minimize the biting and the food aggression, as well. Other than that, simply leave an accurate review on the stay and absorb the financial loss. It goes without saying that you'll never be seeing this dog again!

I feel for ya! I had a dog with separation anxiety and she bit my door knob to the garage. She knew that was the way out of the house. lol Anyway, Rover does not have any sort of monetary way of getting the damages reimbursed. I let the owners know and they just took the dog and left. I was hoping they would have given some sort of compensation, but no. However, in the past with other dogs that would go in the house, their owners would either send me an extra gift or food or gift card. On average most of the owners are good natured and really want their dog to behave.

I have had the same problem. I had an owner who clearly didn't know the anxiety level of her pup. I messaged her all the time and told her aaaaalllll the times that the dog peed in my apt, including when he decided to pee on my bed. This was a med/small dog so the pee was significant but while she apologized, she didn't offer for a cleaning nor even a tip. I feel that there is a lot of accountability on the sitters but not the owners as far as I can tell. :( . I do expect that accidents will happen, but this was not a puppy, and ANY time I left the apt he peed even with multiple walks a day.

You are allowed to charge a higher rate on puppies.

Well it is a 4 month old puppy, it's probably still learning at it's own home and has no idea how to act in your home. You essentially have to potty train it for your home (which should be pretty easy, since she is most likely potty trained in her own home). I had the pleasure of watching two 3 month old puppies this past weekend. One of them is very well trained for it's age the other, not so much. But I just took her outside as soon as she tried going in the house and gave her a treat for going outside. Also she won't go poo if I just take her in the backyard, she rather go in the house, so Instead I take her for very shorts walks shortly after meals. Honestly I kind of expected the worst because a puppy is just like a baby except with much sharper teeth and no diaper. There is a reason people charge more for puppies and why many people don't accept them at all. I myself want to get a puppy soon, so this is great practice for me haha. But I suggest that if you are worried about damage to your things/ carpet then don't accept puppies. I know what a pain puppies can be, that's why I allow them in my home and I have pretty much learned to expect a few accidents here and there.

I just ordered washable male bands. they also have full diapers,washable and disposable. I don't watch puppies, but do get markers so I'm hoping to stop this indoor peeing. For future stays i would bring this up and for regulars that have this problem I think it is fine to ask that they provide these for you.