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"Out-of-Office" Auto Reply Text?

asked 2016-08-07 12:56:31 -0500

I will be out of the country over Labor Day Weekend. I have already adjusted my bookings calendar accordingly to say that I am not available, but I wanted to know if it's possible to set up auto-texts to potential clients that text me asking about availability, etc.?

I will not be able to respond to those texts and will have limited access to email while I am gone. I don't want my response time average to go down.

Is there a way to have a kind of "Out of Office" auto reply text implemented?

What do other people do when they are out of pocket and have no access to the internet?

Thanks in advance for your advice!

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answered 2016-08-07 13:34:11 -0500

Hi, Elliot! You can set your services to Away Mode, which will not harm your response times. From the drop-down menu located at the top right hand corner of the page (it should have a small icon of your profile photo and your name), you can select Profile. From this page, inside the second white box titled "Services/Rate," select Services. Here, for each service you offer, there is an option to "+Show Options" and when clicked will expand the box to show Away Mode and Repeat Only. If you turn on Away Mode when you leave for your trip, it will show on your page that you are away. While owners will still be able to contact you, you do not have to answer right away and will not be penalized for later response times. Enjoy your trip!

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Thanks Hillary!

Elliot B.'s profile image Elliot B.  ( 2016-08-07 14:02:31 -0500 ) edit

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