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Should my customer add all her pets that I care for in her profile?

asked 2016-04-17 02:33:01 -0600

One of my travel sitting customers has cats and a bunny in addition to her dogs but only has her dogs in her profile. I also care for a guinea pig, birds occasionally and even salt water fishes. Should they add her other pets that I care for just in case? if so, most people find it difficult to add pet profiles and don't want to be bothered by it, as well as I have to zero them out for the rate to display the right price.

What do you (other sitters) normally do and what does rover recommends?

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answered 2016-04-17 11:24:13 -0600

I don't care for any of these pets mentioned above. Cats definitely should be added. Under the area where customers Add dog, there is a Breed drop down list where Cat is listed. Then, photos and all other details can be added too. For all other animals, I'd think they should be listed as other. I'd expect that sitters might make a small cost adjustment for their care, certainly not as much as a dog or cat, but if I owned any other animals, I wouldn't expect care for free either.

Rover's official statement covers all types of animals: https://support.rover.com/hc/en-us/ar...

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