How to cancel the request?
I sent a house sitting request yesterday, but I want to cancel it. How can I cancel the request?
2 Answers
As a sitter, I don't know what online capabilities exist for customers. Try calling Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]. They should be able to cancel the request.
If you haven't confirmed and paid for your stay, you can also send another message to the sitter you sent the request to and ask them to decline it.
Comments
I'm not showing a button to decline a request. Where is it?
It's not a "decline" button. It is an "Archive" and decline button when someone asks for a request or booking.
If you are the sitter, go into details and archive the request. It will ask you why you declined.
So, If I send a request to 10 sitters (Rover wants you to send request to multiple sitters), and then make other arrangements, 10 sitters still think I want service and will spend time and effort contacting me, when I COULD just delete/cancel the original request, if Rover spent 10min fixing this.
I'm wondering the same thing! If I don't require a sitter anymore and just want to remove my email inquiry, is there an easy way to do so? (which would also be helpful for the sitter, since we don't want to waste their time either)